Iberostar Waves Quetzal Hotel Playa del Carmen, Playa del Carmen

My first visit to this Iberostar resort was both exciting and a bit disappointing. The staff were incredibly friendly and attentive, which made a positive impression. However, the dining experience left something to be desired, especially the steak and grilled options. The beautiful surroundings with wildlife added charm, but the noise from nearby entertainment at night may not suit everyone. Overall, it's a great place for animal lovers, but the food quality and room comfort could use some improvement.

We had a lovely stay at this resort, feeling safe in the gated community surrounded by the beauty of nature. The dining options were varied and generally good, but we experienced some discomfort due to noise from the nearby theater at night. Overall, this place provides good value for money, but be prepared to reserve your loungers early in the morning if you want a shaded spot by the pool.

Our stay was quite enjoyable at this resort. The grounds were well-maintained and bustling with wildlife, which added to the charm. While the beach offered stunning views, I struggled a bit with the lack of shaded seating. The rooms were comfortable, but I found the dining options underwhelming at times. Overall, it was a good experience, though I'd consider different timing for our next visit due to the heat.

The Iberostar Quetzal offers a spacious and family-friendly atmosphere with beautiful grounds and a vibrant jungle theme. While the food is generally good and the service is attentive, families should ensure they book their rooms close together as there can be issues with room assignments. Additionally, the lack of a beach bar is a missed opportunity for a truly relaxing experience. Overall, it's a solid choice for families looking for a getaway, but with some limitations.

Our stay at the resort was pretty pleasant overall, highlighted by beautiful grounds and plenty of activities. While the cleanliness was impressive and the staff were extremely accommodating, we faced some challenges with limited shade at the beach and issues regarding chair availability. Dining could also be improved, particularly with reservations and food supply during busy hours.