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From224US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.5
/10
4.5
4.5
/5

Iberostar Waves Quetzal is a 5-star beachfront hotel featuring direct access to one of the Riviera Maya's best beaches and an extensive all-inclusive experience. The resort offers a range of activities for all ages, with an emphasis on environmental sustainability and family-friendly options.

Rooms & Amenities

Rooms at Iberostar Quetzal include air conditioning, a mini-bar, a private bathroom, and a balcony with views of the garden or jungle. The hotel provides a mix of double rooms and suites, catering to various needs and preferences.

Dining Options

Dining options include an international buffet featuring live cooking demonstrations, an Italian restaurant with freshly made pizzas, and an Asian restaurant offering sushi and teppanyaki. The resort also features a snack bar located by the beach and pools for quick bites.

Leisure & Family

Iberostar Waves Quetzal offers a variety of leisure activities, including four outdoor pools, a fitness room, and water sports such as kayaking and snorkeling. The Star Camp program provides kids with a range of fun activities, while adults can relax at the on-site SPA Sensations.

Location & Activities

With direct access to the beach, guests can easily enjoy aquatic sports and dive trips at the PADI Certified Scuba Center. The hotel is located 3 km from the center of Playa del Carmen and offers convenient access to public transport options.

Must-do experiences

  • Visit Tulum's Mayan ruins for stunning coastal views.
  • Savor fresh ceviche at El Pirata along the beachfront.
  • Explore the vibrant Mercado 28 for local crafts and souvenirs.
  • Snorkel in the cenotes like Gran Cenote for unique underwater sights.
  • Catch the evening show at Xcaret for a taste of Mexican culture.
View all

Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Click button to see more rooms
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Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, dining is a vibrant tapestry of local and international flavors. Delight in the rich heritage of Mexican cuisine, enjoy fine Italian dishes, or experience the allure of Japanese and Mediterranean styles, all set in lush, tropical surroundings that enhance each culinary adventure.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants, toucans, and flamingoes.
Key Offerings
An enticing selection of traditional Mexican dishes including fresh tacos and regional specialties, served from noon to evening.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 (Daily)

La Gondola

Italian
Ambiance
Cozy and inviting setting, perfect for intimate dinners with a glimpse into traditional Italian cooking.
Key Offerings
A la carte menu featuring classic Italian favorites, encouraging guests to indulge in their culinary pleasures.
Reservation
No
Dinner: 18:00 - 21:00 (Daily)

La Hacienda

Mexican, Steakhouse
Ambiance
A lively atmosphere combining the heartiness of a steakhouse with the vibrancy of Mexican culture.
Key Offerings
Savory steak selections paired with traditional Mexican sides, available for both lunch and dinner.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 (Daily)

Restaurante Japones Bonsai

Japanese
Ambiance
A serene dining space that celebrates the art of Japanese cuisine in a tranquil setting.
Key Offerings
An array of sushi and traditional Japanese dishes that bring a taste of Asia to the tropical surroundings.
Reservation
No
Dinner: 18:30 - 21:00 (Daily)

Restaurante Mare Nostrum

Mediterranean
Ambiance
A calm and refreshing environment reflecting the essence of Mediterranean cuisine.
Key Offerings
Offers a variety of regional Mediterranean dishes, providing a delightful feast for the senses.
Reservation
No
Hours vary.

Restaurante Buffet

International
Ambiance
Spacious buffet setting with lively atmosphere, showcasing diverse culinary stations.
Key Offerings
An international buffet featuring popular Mexican dishes, tacos, and a myriad of global flavors for lunch and dinner.
Reservation
No
Hours vary.

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playacar Beach
Playacar Beach
15-minute drive
A picturesque stretch of soft sand and crystal-clear waters perfect for sunbathing and beach activities.
Quinta Avenida
Quinta Avenida
10-minute drive
The main pedestrian avenue filled with shops, restaurants, and vibrant nightlife, offering great local vibes.
Rio Secreto
10-minute drive
An underground river with stunning rock formations and unforgettable guided tours exploring the cave system.
Cenote Calavera
Cenote Calavera
9-minute drive
A unique cenote known for its crystal-clear waters, ideal for swimming and snorkeling adventures.
Xcaret Park
10-minute drive
A popular eco-archaeological park featuring exhibitions, shows, and natural attractions including beaches and cenotes.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
A scenic bike path for cycling enthusiasts, offering a leisurely ride through lush landscapes close to the hotel.
Alltournative
5-minute drive
Adventure tours into the jungle, including zip-lining and ATV rides, perfect for thrill-seekers.
Yoga Classes
10-minute drive
Relaxing yoga sessions available at nearby studios, promoting wellness in a tranquil beach setting.
Steakhouse
Steakhouse
11-minute walk
Casual dining atmosphere specializing in grilled meats and seafood, with hearty portions and a varied menu.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
Charming spot for authentic French crepes and galettes, perfect for dessert lovers and brunch enthusiasts.
Mahi Golf Course Restaurant
10-minute walk
Overlooks the beautiful golf course and offers a menu of fresh seafood and local dishes in a relaxed atmosphere.
El Fogón
10-minute drive
A local favorite serving delicious Mexican cuisine with an emphasis on tacos and grilled specialties.
Cenote Club
15-minute drive
A vibrant nightlife spot known for its live music, DJ sets, and energetic dance atmosphere suitable for all ages.
Los Fundadores Park
Los Fundadores Park
10-minute drive
Family-friendly park featuring live performances and cultural events against a backdrop of beautiful coastal views.
Jazz Night at La Casa de la Cultura
15-minute drive
Weekly events showcasing local and international jazz artists, perfect for music lovers looking for a cozy setting.
Teatro de la Ciudad
10-minute drive
Host to a variety of performances from theater to dance, offering a glimpse into local culture and arts.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  1.9 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal
Property is also known as
riviera maya iberostar quetzal
iberostar quetzal
iberostar waves quetzal riviera maya
iberostar waves quetzal
hotel quetzal iberostar

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience.
Review score
Based on 323 verified reviews
8.5/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.3/10
Free Wi-Fi
9.0/10
Location
9.1/10
Paid Wi-Fi
10.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Clean rooms
Friendly staff
Good food
Cons
Loud AC
Empty loungers
Guest reviews
based on 126 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Waves Quetzal
What is the distance between Iberostar Waves Quetzal and Aeropuerto de Playa del Carmen?
Iberostar Waves Quetzal is located 5 km from Aeropuerto de Playa del Carmen.
What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is by 12:00.
What amenities are available in the rooms at Iberostar Waves Quetzal?
Rooms feature air conditioning, free Wi-Fi, a flat-screen TV, a coffee machine, and a balcony.
What dining options are available at Iberostar Waves Quetzal?
The hotel offers an on-site restaurant serving Mexican cuisine and a pool bar for casual dining.
Is there a kids' club at Iberostar Waves Quetzal?
The hotel features a kids' club and an innovative activity program for children aged 4 to 17.
What wellness facilities does Iberostar Waves Quetzal provide?
Guests can enjoy a full-service spa, sauna, steam room, and outdoor swimming pool.
Is parking available at Iberostar Waves Quetzal?
Free public parking is available on-site without reservation.
What language does the staff at Iberostar Waves Quetzal speak?
The staff speaks German, English, Spanish, and French.
What attractions are near Iberostar Waves Quetzal?
Nearby attractions include Xcaret Theme Park, which is a 10-minute drive away, and Playa del Carmen city center, located 3 km away.
What kind of beach access does Iberostar Waves Quetzal provide?
Iberostar Waves Quetzal offers direct access to one of the Riviera Maya's best beaches.
Does Iberostar Waves Quetzal provide evening entertainment options?
Yes, the hotel features evening entertainment for guests.

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Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room